Pool Access: CellBadge

What is CellBadge?

CellBadge is a digital pool access system to replace the use of plastic membership cards. Residents will be able to easily register their households online for easy pool check-in.

This modernization will simplify access to pools as members will no longer have to wait for validation stickers every year or visit the Office. With CellBadge, membership is valid so long as Association accounts are in good standing, e.g., no unpaid balance with Finance, no unresolved violation with Covenants and the most up-to-date Tenant Registration on file for Renters (if applicable).

Upon arrival at an LRPRA pool, residents will simply inform the lifeguards of their name and address to be verified in CellBadge and granted access.

CellBadge

How to Register

1
Initial Add
Request
  • Visit CellBadge to submit an Initial Add Request. 
  • Add info for a primary residing Homeowner / registered Tenant of the property.
Check for confirmation email/text to proceed. Allow 2-3 days.

2
Enter 
Household

Proof of Residency may be requested by Association Staff via email.

3
Submit
Photos
Include "Subject: Photos - Lake Ridge Address” (ex. Photos - 12350 Oakwood Drive).


Register for CellBadge Opens in new window


Proof of Residency

During the registration process, Members may be requested to provide a document to prove residency in the Association or relation to a resident for those under 18yrs. The following are acceptable forms of documentation:

NOTE: Members (Adults & Minors) without a photo on file must present a valid photo ID with Lake Ridge address at each visit.

Options for Adults (18+):

- Driver’s License / ID Card
- Current Payroll Check / Stub
- Current Bill
- Current Bank Statement
- Settlement Paperwork
- Listed on Lease (for Tenants only)

Options for Minors:

- Birth Certificate / Passport
- Medical / Insurance Card
- Custody Paperwork
- Military ID
- Driver’s License / ID Card
- Bank Statement
- Listed on Lease (for Tenants only)


Why is my account status "Invalid"?

Property Not in Good Standing

Households not in good standing, e.g., unpaid balance with Finance or unresolved violation with Covenants can be marked with an "Invalid" status with pool access denied. Contact the Administration Office to be directed to the appropriate department to clear the hold.

Tenant Registration Out-Of-Date

Households with Renters missing up-to-date Tenant Registration on file can be marked with an "Invalid" status with pool access denied. Contact the Administration Office for details on how to update information to clear the hold.

Behavioral Incident

A Member's account can be marked with a "Banned" status if Pool Rules are not followed. The length of time will be determined by the Recreation Director to be discussed with offenders and/or the guardians of minors.